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Monday, 18 February 2008 |
Madame,
Under “How do I cancel a utilities contract” Lucy Stubbs
states in the final paragraph “... you should immediately
cancel the prélèvement at your bank.”
A neighbour and I have both been told categorically by
our banks that they cannot (or will not) cancel a prélèvement
until they have been given proof via LR/AR that the business
taking payment without authority has been informed. In my
case I had to send a letter LR/AR to the USA and await
developments for almost three weeks.
Both your correspondents are totally clear, although
the reference to having four days to act is unique to Lucy
Stubbs’ reply.
Roger Hawkins, by email
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Monday, 18 February 2008 |
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Jeanne Livingstone does a bit of feng shuei, clearing out all her old pills and
medicines and finding some new items which should feature in every cabinet
With a new year just
begun, why not clear
your medicine
cabinet of all those out-of-date
products, and re-stock it with
new and maybe more
appropriate ones?
And while you’re at it, rethink
its location. Keeping said
cabinet in the bathroom or
kitchen is not a good idea since
medicines generally suffer from
heat and humidity. Better to use
a lockable cupboard in a dark,
dry, cool place, safe from
children who may be
enterprising and determined
enough to climb up to all those
nice colourful pills and
mysterious-looking bottles.
Adult medicine can be harmful
to children, even fatal if taken
in large doses. Never leave
medicines on or in your bedside
table, in the kitchen drawer, in
the spice rack (not unknown) or
on the edge of the sink where
kids can easily get hold
of them.
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Monday, 18 February 2008 |
The road safety authority (Direction
de la sécurité et de la circulation
routière – DSCR) has drafted
a proposal to the government that
from 2009 motorcycles should be tested
like cars.
The cost of each test in existing test
centres would be up to €35. There is
furious resistance from the very active
motorcycle lobby supported by the
industry. A petition has been organised
by the Fédération française des Motards
en Colère (FFMC), the federation of
angry motorcyclists1.
The report to the DSCR by the
Conseil Général des Ponts et Chaussées,
on which the recommendation is based,
does not say to what extent badly
maintained two-wheelers are more likely
to be involved in accidents.
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Monday, 18 February 2008 |
French rates go up in March, but so long as you have
them, you'll still be able to use the existing stamps which
only have a weight on them and no price, eg the
Christmas peel off ones… so stock up now!
UK postal rates will go up from April by more than 4%.
To Europe, up to 20 grams, it will be 48p, and up to 50g,
85p. Internal First Class goes up to 36p (up 3p) and Second
Class, 27p.
For more, quite complicated information, try
www.royalmail.com
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Monday, 18 February 2008 |
So many airlines who sell tickets online infringe consumers’
rights and don’t conform with European law (226 out of 447
sites with 13 out of 31 in France, according to the coneumer
organisation ‘Que Choisir’) that the European Commission
has stepped in to make them toe the line.
The usual complaints are that published online tariffs
don’t include airport taxes, reservation fees or credit card
charges – even although this is the most-used method of
payment on internet. Some airlines charge for baggage
weighing more than 15kg or a supplement for cabin baggage,
and many are not in a hurry to reimburse for cancellations or
late flights.
In a few months a proposition by the European
Commission that all air ticket prices should be shown TTC –
(all taxes included) should be approved. Good news for
online ticket-buyers.
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